Support that doesn’t stop at the shipment.
Buying a machine you can’t stand in front of is a leap of faith. SAGLIN closes that gap with end-to-end service — from line design and quotation through export, installation, training, warranty and the spare parts that keep your line running for years.
Everything around the machine, handled.
A machine is only as good as the support behind it. Every SAGLIN order is backed by the same full set of services — before you order, during delivery and long after the line is running.
Line consultation & design
Tell us your sheet format, target speed and processes — we map the right machines and a complete line layout.
Quotation & documentation
A full quote, line layout and documentation plan within 24 hours — valid for six months so you can plan ahead.
Export packing & logistics
Sea-freight export packing and 35–45 day transit, with shipping documentation prepared for your destination.
Installation & commissioning
Installation and commissioning — on site or guided remotely — until the line is producing to spec.
Operator training
Hands-on operator and maintenance training in your working language, so your team runs the line confidently.
12-month warranty
Every machine carries a full 12-month warranty, backed by genuine parts and technical support.
Genuine spare parts
Original spare parts and consumables on request, with fast-moving wear parts kept available to cut downtime.
Remote diagnostics & support
Remote diagnostics and technical support to resolve issues quickly, wherever your plant is located.
EAC documentation and local service, handled in-country.
For customers in Russia and the CIS, EAC documentation is coordinated through our exclusive in-country partner HD RUS LLC and is typically completed within 30–45 days — alongside turnkey delivery, installation, operator training and Russian-language after-sales support.
Backed for 12 months, supported well beyond.
Every SAGLIN machine ships with a full 12-month warranty. Within that period we cover manufacturing and component faults, supported by genuine spare parts and remote technical guidance. Beyond it, your line keeps the same support — parts, consumables and technical help for as long as the machine runs.
- 12-month warranty against manufacturing and component faults
- Genuine spare parts and consumables supplied on request
- Remote diagnostics and technical guidance throughout the machine’s life
- Russian HMI, multilingual manuals and operator training included
From the factory floor to yours.
Delivery
Export packing and 35–45 day sea transit, with shipping documentation prepared.
Installation
On-site or guided remote installation and commissioning to production spec.
Training
Operator and maintenance training in your working language.
Warranty
Full 12-month warranty with parts and remote support included.
Ongoing
Spare parts, consumables and technical support for the life of the line.
Service & support FAQ.
How long from order to a running machine?
What does the 12-month warranty cover?
Do you handle installation and operator training?
How are spare parts handled?
Can you support EAC certification for Russia?
What languages do you provide support in?
Tell us what you’re planning.
Send your sheet format, target speed and the processes you need. We’ll respond within 24 hours with a quotation, line layout and a clear plan for delivery, installation and support.
Contact our team →