Privacy Policy

1. Who we are

SAGLIN Machinery is a manufacturer and exporter of post-press finishing and packaging equipment, serving customers in over 60 countries, with a focus on the Latin American and Brazilian markets. Our website address is https://saglinbr.com.

2. Information we collect

Information you provide to us

When you contact us through a request form, request a quote, or send us an email, we may collect:

• Your name
• Company or business name
• Email address
• Phone / WhatsApp number
• Country or region
• The product(s) you are interested in and any message or details you provide

Information collected automatically

When you visit our website, certain data is collected automatically, including:

• IP address and approximate location (country/city level)
• Browser type, device type, and operating system
• Pages visited, time spent, and referring site
• Date and time of access

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide quotes, technical specifications, and commercial terms
• Communicate with you about products, orders, deliveries, and after-sales support
• Improve our website, content, and the relevance of information about our products
• Maintain security and prevent spam or fraudulent submissions
• Comply with applicable legal and accounting obligations

4. Cookies and analytics

Our website uses cookies and similar technologies to ensure site functionality and understand how visitors use it:

• Essential cookies are necessary for the website to function properly.
• Analytics cookies (Google Analytics 4) help us measure traffic and improve the website. They collect aggregate, mostly anonymized usage data.

You can manage or disable cookies through your browser settings. When required, we display a cookie notice so you can accept or decline non-essential cookies. Declining non-essential cookies will not affect your ability to browse the website or submit a request.

5. Embedded content from other websites

Pages on this website may include embedded content (for example, videos or maps). Embedded content from other websites behaves as if you had visited that other website directly, and those sites may collect data about you and use their own cookies and tracking.

6. Who we share your data with

We share your information only as necessary to respond to your request and maintain our business relationship:

• Our headquarters team, who process inquiries, quotes, and orders.
• Our authorized regional partner for the Brazilian market, HD BRA, when your request is related to that region — for example, for local support, installation, delivery, and after-sales service.
• Trusted service providers (such as web hosting, email, and analytics providers) that process data on our behalf under appropriate confidentiality obligations.

We may also disclose information when required by law.

7. International data transfers

SAGLIN Machinery operates internationally. Your information may be processed or transferred to countries other than your own — including our headquarters and our regional partner's location — which may have different data protection rules. We take reasonable measures to ensure your data is handled securely, regardless of where it is processed.

8. How long we keep your data

We retain inquiry and customer information only for as long as necessary to respond to your request, manage our business relationship, and meet legal, tax, or accounting requirements. When the data is no longer needed, we delete or anonymize it.

9. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain types of processing
• Withdraw your consent at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe and in accordance with applicable law.

10. Data security

We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

Our website and products are intended for businesses and professional buyers. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this page with an updated effective date.

13. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data-related rights, please contact us: